# Client Communication Templates

**Course:** Graphic Designing Mastery — ARTTECHES Nexus | **Instructor:** Ali Akbar Shah

Copy-paste templates in simple English. Replace everything in [brackets] with the real details. Adjust the tone to match the platform (Fiverr, Upwork, WhatsApp, email).

---

## 1. First Reply to an Inquiry

Use when a potential client messages you about your service.

> Hello [Client Name],
>
> Thank you for your message. I would be happy to help with [their project, e.g. "your new logo"].
>
> To give you an accurate price and timeline, please share:
> 1. Your business name (and tagline, if any)
> 2. What style you like (modern, classic, playful, luxury)
> 3. Any colors you prefer
> 4. 1–2 examples of designs you like
> 5. Your deadline
>
> Once I have these details, I will send you a clear proposal.
>
> Best regards,
> [Your Name]

---

## 2. Proposal / Quotation Message

Use after you understand the project. Send a clear, itemized quote.

> Hello [Client Name],
>
> Thank you for the details. Here is my proposal for [project name]:
>
> **What I will deliver:**
> - [Deliverable 1, e.g. "2 logo concepts in vector format"]
> - [Deliverable 2, e.g. "Final files: AI/EPS, PDF, PNG, JPG"]
> - [Deliverable 3, e.g. "2 revision rounds"]
>
> **Price:** [Amount]
> **Timeline:** [Number] working days after I receive all content from you
>
> **My process:** research → concepts → your feedback → revisions → final files.
>
> If this works for you, I can start [when, e.g. "tomorrow"]. Let me know if you have any questions.
>
> Best regards,
> [Your Name]

---

## 3. Revision Request Response

Use when the client asks for changes. Stay polite even if the request is vague.

> Hello [Client Name],
>
> Thank you for your feedback. I understand you would like [summarize the change in your own words, e.g. "the icon to look more modern and the blue to be darker"].
>
> I will make these changes and send the revised version by [date/time].
>
> This uses revision round [1/2/3] of [total] included in your package. If you need more changes after that, I can do them at [your extra-revision price] per round.
>
> Best regards,
> [Your Name]

---

## 4. Delivery Message

Use when sending the final files.

> Hello [Client Name],
>
> Your [project name] is complete. Please find the final files attached:
>
> - [File/format 1, e.g. "Logo – Vector (AI, EPS, PDF)"]
> - [File/format 2, e.g. "Logo – Web (PNG with transparent background, JPG)"]
> - [File/format 3, e.g. "Brand colors and fonts sheet"]
>
> Please check everything and let me know if any file is missing or needs a small fix.
>
> It was a pleasure working with you. If you need [related service, e.g. "business cards or social media posts to match"], I would be glad to help.
>
> Best regards,
> [Your Name]

---

## 5. Follow-Up After Delivery

Use 5–7 days after delivery if the client went quiet.

> Hello [Client Name],
>
> I hope you are doing well. I just wanted to check that the [project name] files are working fine for you and that everything printed/displayed correctly.
>
> If you need any small adjustment or a new design in the future, feel free to message me anytime.
>
> Best regards,
> [Your Name]

---

## 6. Testimonial Request

Use after a successful project, only when the client is happy.

> Hello [Client Name],
>
> Thank you for working with me on [project name]. I am glad you are happy with the result.
>
> If you have a minute, I would truly appreciate a short review of your experience — it helps other clients trust my work. On [Fiverr/Upwork], you can leave it [where exactly, e.g. "on the order page under 'Leave a Review'"].
>
> Thank you again, and I look forward to working with you again.
>
> Best regards,
> [Your Name]

---

### Rules for all messages

- Reply within a few hours during your working day.
- Keep messages short, clear, and polite.
- Never argue with a client in writing. If there is a problem, propose a solution.
- Never promise what you cannot deliver. Under-promise, over-deliver.